Shipping policy

Shipping Time
We will ship every order within 2-3 business days, unless otherwise stated. 

Incorrect Addresses
Sing Yan Jewelry can not be held liable for any errors in delivery due to incorrect addresses. Please double check your shipping address before completing your order. 

Lost, Stolen, or Damaged Shipments
Sing Yan Jewelry is not responsible for any lost, stolen or damaged shipments. Once the package is handed over to USPS, we will not be held liable for any undelivered or lost packages. Any disputes regarding such issues must be directly taken up with USPS.

Damages and Issues
We offer a 48-hour grace period upon delivery so please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and work towards a suitable solution.